Terms of service

Terms & Conditions

Last Updated: July 2026

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION

These Terms and Conditions contain important provisions regarding dispute resolution, including binding arbitration and a waiver of class actions where permitted by applicable law. Please read these Terms carefully before using this website or purchasing any products.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Akeron LLC ("Company," "we," "our," or "us").

These Terms govern your access to and use of:

  • https://www.tryavey.com

  • Any related webpages, checkout pages, landing pages, subdomains, or online services operated by us.

  • Any products, subscriptions, or services offered through our Website.

By accessing our Website, placing an order, creating an account, enrolling in a subscription, or otherwise using our services, you represent and warrant that:

  • You are at least 18 years of age.

  • You have the legal capacity to enter into a binding agreement.

  • You agree to be bound by these Terms and all applicable policies published on our Website.

If you do not agree to these Terms, you should not use our Website or purchase our products.

1.1 Electronic Acceptance

When purchasing products or enrolling in subscriptions, you may be asked to confirm your acceptance of these Terms electronically.

By clicking any button indicating acceptance, including "Complete Order," "Subscribe," or similar language, you acknowledge that your electronic acceptance has the same legal effect as a handwritten signature.

1.2 Changes to these Terms

We reserve the right to modify these Terms at any time.

Updated versions will become effective immediately upon publication on our Website unless otherwise stated.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

2. Website Access

Akeron LLC grants you a limited, revocable, non-exclusive, non-transferable license to access and use this Website solely for your personal, non-commercial use.

We reserve the right to:

  • Modify or discontinue any portion of the Website.

  • Suspend or terminate access at any time.

  • Refuse service to any customer at our sole discretion.

  • Remove products from sale without notice.

We do not guarantee uninterrupted availability of the Website.

3. Customer Accounts

If you create an account with tryAvey, you agree to:

  • Provide accurate and complete information.

  • Keep your login credentials confidential.

  • Notify us immediately of any unauthorized access to your account.

You are solely responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

4. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation.

  • Use automated software, bots, scraping tools, or data mining techniques.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Commit fraud or provide false information.

  • Impersonate another individual or business.

  • Interfere with the operation or security of our Website.

Violation of these Terms may result in immediate termination of access and possible legal action.

5. Intellectual Property

All content available on tryAvey.com, including but not limited to:

  • Text

  • Images

  • Product photographs

  • Logos

  • Graphics

  • Videos

  • Icons

  • Website design

  • Software

  • Trademarks

is owned by or licensed to Akeron LLC and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without our prior written permission.

6. Product Information & FDA Disclaimer

The statements made regarding our dietary supplements have not been evaluated by the United States Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease.

All information provided on this Website, including product descriptions, educational articles, blog posts, customer testimonials, and other materials, is intended solely for informational and educational purposes.

Nothing contained on this Website should be interpreted as medical advice.

Always consult your physician or another qualified healthcare professional before beginning any dietary supplement, particularly if you:

  • are pregnant or nursing;

  • have a medical condition;

  • are taking prescription medication;

  • have concerns regarding possible interactions.

Individual results may vary.

6.1 No Medical Advice

Nothing on this Website constitutes medical, nutritional, pharmaceutical, or professional healthcare advice.

You should never disregard professional medical advice based on information found on this Website.

6.2 Individual Results

Every individual responds differently to dietary supplements.

We make no guarantee regarding specific outcomes, health improvements, weight loss, pain reduction, mobility improvements, or any other individual result.

Testimonials displayed on the Website represent individual experiences and should not be interpreted as typical or guaranteed results.

7. Electronic Communications

By using our Website or purchasing our products, you consent to receive electronic communications from us, including:

  • Order confirmations

  • Shipping updates

  • Subscription notifications

  • Customer service communications

  • Marketing emails (only if you have opted in)

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Transactional communications relating to your orders or subscriptions may still be sent.

8. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using tryAvey.com, you consent to the collection, storage, and use of your personal information in accordance with our Privacy Policy.

8.1 Cookies

Our Website uses cookies and similar technologies to:

  • improve your browsing experience;

  • analyze website performance;

  • personalize content;

  • support advertising and marketing campaigns.

You may disable cookies through your browser settings; however, doing so may affect certain Website functionality.

9. Orders & Payments

Submitting an order through tryAvey constitutes an offer to purchase our products.

All orders remain subject to acceptance by Akeron LLC.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases involving:

  • suspected fraud;

  • pricing errors;

  • inventory shortages;

  • payment authorization failures.

Prices displayed on our Website are listed in U.S. Dollars (USD) unless otherwise indicated and may change without prior notice.

9.1 Payment Authorization

By submitting payment information, you confirm that:

  • you are authorized to use the selected payment method;

  • all payment information provided is accurate and current.

You authorize Akeron LLC to charge your selected payment method for:

  • purchased products;

  • subscription renewals;

  • applicable taxes;

  • shipping charges (where applicable);

  • any additional disclosed fees.

If your payment cannot be processed, we reserve the right to cancel your order.

9.2 Third-Party Payment Providers

Payments are securely processed through trusted third-party payment providers.

Akeron LLC is not responsible for errors, delays, interruptions, or failures caused by third-party payment processors.

10. Shipping; Delivery; Risk of Loss

Orders are shipped using trusted third-party carriers.

Estimated processing and delivery times are provided on our Shipping Policy page and are estimates only. Delivery dates are not guaranteed.

Unless otherwise required by applicable law:

  • Risk of loss transfers to you once the order has been delivered to the shipping address provided during checkout.

  • Carrier tracking information showing successful delivery shall constitute proof of delivery.

We are not responsible for shipping delays caused by circumstances outside our reasonable control, including but not limited to:

  • Carrier delays;

  • Severe weather;

  • Customs inspections;

  • Natural disasters;

  • Incorrect shipping information provided by the customer;

  • Other unforeseen events.

Customers are responsible for providing an accurate shipping address. We are not responsible for orders delivered to an incorrect address supplied by the customer.

11. Product Availability, Pricing & Errors

Although we strive to keep all information accurate, errors may occasionally occur.

We reserve the right to:

  • Correct pricing errors;

  • Correct product descriptions;

  • Update product availability;

  • Cancel orders affected by pricing or inventory errors.

If your payment has already been processed for an order that cannot be fulfilled, we will issue a full refund using your original payment method.

Product availability is not guaranteed until your order has been accepted and processed.

12. Force Majeure

Akeron LLC shall not be liable for any delay or failure to perform its obligations where such delay results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Floods;

  • Fires;

  • Epidemics or pandemics;

  • Government actions;

  • Supply chain interruptions;

  • Transportation disruptions;

  • Internet outages;

  • Payment processor failures;

  • Labor disputes;

  • War;

  • Terrorism;

  • Acts of God.

Performance of our obligations shall be suspended for the duration of the force majeure event.

13. Subscription Services

Certain products sold on tryAvey may be offered through an automatically renewing subscription program.

By enrolling in a subscription, you authorize Akeron LLC to automatically charge your selected payment method at the billing interval selected during checkout until you cancel your subscription.

13.1 Subscription Enrollment

When you purchase through a subscription:

  • You authorize recurring payments.

  • Your selected payment method will be charged automatically at each renewal.

  • Your subscription will remain active until canceled.

13.2 Subscription Disclosure

Before completing your purchase, you will be clearly informed of:

  • The subscription price;

  • The billing frequency;

  • The renewal schedule;

  • The cancellation procedure.

By completing your purchase, you expressly consent to recurring charges.

13.3 Automatic Renewal

Unless canceled, your subscription automatically renews at the same billing interval selected during checkout using the payment method on file.

Renewals continue until canceled by you.

13.4 Cancellation

You may cancel your subscription at any time.

To avoid your next recurring charge, your cancellation request must be submitted at least 24 hours before your next billing date.

You may cancel by:

  • Logging into your customer account (if available); or

  • Contacting our Customer Support team at info@tryavey.com.

Once your cancellation is confirmed:

  • No future recurring charges will be processed.

  • No additional subscription shipments will be sent after the current billing cycle.

Cancellation does not affect charges already processed.

13.5 Payment Method Updates

Our payment providers may automatically update your stored payment information if your card issuer supplies updated details.

By maintaining an active subscription, you authorize us to use updated payment credentials when available.

13.6 Failed Payments

If a recurring payment cannot be processed, we may:

  • Retry the payment;

  • Contact you to update your payment information;

  • Suspend future shipments until payment has been successfully received.

Continued participation in the subscription program confirms your authorization for future recurring charges.

14. SMS & Marketing Communications

If you choose to subscribe to SMS notifications or marketing communications, you consent to receive recurring promotional and transactional messages from tryAvey.

Message frequency may vary.

Standard message and data rates may apply according to your mobile carrier.

You may opt out at any time by following the unsubscribe instructions included in the message or by contacting our Customer Support team.

Consent to receive marketing messages is not a condition of purchasing any product.

15. Customer Reviews & User Content

Customers may submit reviews, testimonials, photographs, comments, or other content ("User Content") through our Website or marketing channels.

By submitting User Content, you grant Akeron LLC a worldwide, royalty-free, perpetual, transferable license to use, reproduce, publish, edit, translate, distribute, and display such content for marketing, advertising, and business purposes.

You represent that:

  • You own or have permission to submit the content;

  • The content does not infringe upon the rights of any third party;

  • The information provided is truthful and not misleading.

We reserve the right—but not the obligation—to remove any content that we determine to be inappropriate, misleading, unlawful, offensive, or otherwise inconsistent with these Terms.

16. Disclaimer of Warranties

THE WEBSITE, ALL PRODUCTS, AND ALL CONTENT PROVIDED BY AKERON LLC ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AKERON LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Accuracy of information;

  • Availability of the Website;

  • Reliability of services.

We do not guarantee that:

  • The Website will operate without interruption or error;

  • Any defects will be corrected;

  • The Website or its servers are free of viruses or other harmful components;

  • Our products will produce specific results for every customer.

Individual experiences vary, and no guarantee of specific health outcomes is made.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the foregoing exclusions shall apply only to the extent permitted by law.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AKERON LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

  • Your use of the Website;

  • Your inability to use the Website;

  • Any products purchased from tryAvey;

  • Subscription services;

  • Website content;

  • Marketing or advertising materials.

This limitation applies regardless of whether the claim is based on contract, negligence, strict liability, statute, or any other legal theory.

17.1 Maximum Liability

To the fullest extent permitted by law, Akeron LLC's total liability for any claim shall not exceed the greater of:

  • The total amount paid by you to Akeron LLC during the twelve (12) months preceding the event giving rise to the claim; or

  • One Hundred U.S. Dollars (USD $100.00).

This limitation applies regardless of the nature of the claim.

17.2 Allocation of Risk

You acknowledge that the pricing of our products reflects the allocation of risk set forth in these Terms and that these limitations form an essential basis of the agreement between you and Akeron LLC.

18. Indemnification

You agree to defend, indemnify, and hold harmless Akeron LLC, its affiliates, officers, directors, employees, contractors, licensors, agents, successors, and service providers from and against any claims, damages, liabilities, losses, expenses, or legal fees arising out of or relating to:

  • Your violation of these Terms;

  • Your misuse of the Website;

  • Your misuse of our products;

  • Your violation of any applicable law;

  • Your infringement of any third-party rights.

Akeron LLC reserves the right to assume exclusive control of any matter subject to indemnification at your expense.

19. Limitation Period for Claims

To the fullest extent permitted by law, any claim arising out of or relating to:

  • These Terms;

  • Your use of the Website;

  • Any purchase;

  • Any subscription;

  • Any product sold by tryAvey;

must be commenced within one (1) year after the claim first arises.

Any claim not brought within this period shall be permanently barred, except where prohibited by applicable law.

20. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Nothing in these Terms limits any consumer rights that cannot legally be waived under applicable law.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and any additional policies published on our Website, constitute the entire agreement between you and Akeron LLC regarding your use of tryAvey.com and your purchase of our products.

Any failure by Akeron LLC to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

23. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Akeron LLC

Website: https://www.tryavey.com

Email: info@tryavey.com

We aim to respond to all customer inquiries as quickly as possible during normal business hours.